Amsterdam memphis

Decent legroom. Crew pleasant. Food was very good especially for a very short flight. Cons: "I did not know I had purchased economy light ticket. With this you can only carry on 18 pounds and must check and PAY to check any other bag. I looked at my reservation from Vaysms and did not see notice of this. Also trying to buy the option for the bag on phone was difficult. Whole page with options would not show and getting English version was difficult probably because page would not fit on screen.

Pros: "Our flight out of Amsterdam was roughly 30 minutes late. Since we were connecting to an International flight to return to the US there was no possibility we would be able to get to the International terminal through security and board our flight in the time available.

So, Lufthansa staff met the connecting passengers as we disembarked, shuttled us via bus to the International terminal and ensured we made our connection. Finally, for airline food it was quite good Vegan. Pros: "The price was good. The plane was a United flight.

One of the worst I have experienced in 40 years of flying to Europe and Hawaii. Pros: "Upgrade to business class. Staff was accommodating". Cons: "Seats were situated next to the bathroom". Pros: "Safe and efficient transportation. Cons: "The entertainment system wasn't functioning so there weren't any viewing options presented. The crew failed to mention that the United app provides movies on your phone. Cons: "It was not a Lufthansa flight, as I had bought, but a United flight because of their partnership.

The bathroom made me gag, the food and the entertainment left much to be desired but the service was good. Cannot complain about the flight attendants. Entertainment was also very with tine screens and not able to select what and when to watch. They only had movies and series on loop. Will avoid having to fly United in the future and will make sure I am indeed getting on a Lufthansa plane.

Cons: "The narrow seats: it is not fun to travel with four elbows in your ribs. Try it some time. Pros: "The crew was great, very friendly and attentive. Sitting in Economy plus is acceptable comfort wise.

Captain was very communicative when there was a mechanics issue and delay, much appreciated. The screens on the seat backs on are ridiculously small and stuttery. The main meal was not very good, pasta sauce was gross, could've done better with prego. Pros: "We arrived 15 minutes early, which is always great! Cons: "They ran out of the chicken for dinner and only had manicotti left, which was horrible! No apologies for running out of 1 of the 2 options.

The audio was horrible. In order to watch the movies, I had to hold the cord in 2 places in the exact right manner, or it would cut out and there would only be silence. Not fun trying to maintain that position for 9 hours. Pros: "Staff attentive. Came by very frequently. Pros: "We got there". Cons: "Seat back entertainment? What a joke! It was like watching a movie on a Motorola Razr or my old Ericsson flip phone. Surly old battle axe sky waitresses. Need I go on? Pros: "We cheked in on line At Amsterdam airport at the drop of lugage was a nightmare Line out the door wich made us almost missing the plane".

Cons: "We cheked in on line for our flight Amsterdam Boston Ariiving at 5. Pros: "So rude crew". Cons: "The touch screen did not work properly". Pros: "Staff were polite". Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating". Pros: "This Transavia Airlines is not good at all. Cons: "Many things cheaper does mean better.

Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting. Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored. Cons: "KLM lost my suitcase and did not deliver it until three days later They refused to compensate me for having delivered the bag with broken articles inside A pair of Rayban Wayfarers!

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on. Cons: "Very nice crew and great food". Pros: "Professional crew. Good simple check in. Pros: "Everything works and quick to get to destination. Pros: "Flight arrived on time". Cons: "No food provided "due to a strike the previous day".

Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers. Pros: "The crew were excellent and seats were comfy.

Cons: "Headphones for the entertainment centre. Sound quality not great. Pros: "very nice crew". Cons: "my bagfage was lost". Pros: "The crew was great.

The soecial meal request was hadled well despite oversight. Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea!

To err is human. When we arrived in Amsterdam, we get the recheked in flight. Cons: "Doesn't". I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip. Pros: "Crew was ok. Not very comfortable and I paid for a seat upgrade. Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport. Pros: "Overall KLM experience is good".

Cons: "Food quality was mediocre for a business class flight. Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -". Pros: "Helpful and kind crew". Cons: "I wish there was WiFi". Pros: "I love the food". Pros: "Quick flight". Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk.

Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I strongly recommend you guys to take a strict action against this. This is so unacceptable. Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable.

And the plane was old generation and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy. Cons: "wasn't able to take the flight since I missed it". Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way.

So I did not get ANY sleep. Plus he got up at least four times. Cons: "Except for the man next to me - great! Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me. Pros: "Friendly in-flight personell".

Cons: "Approx. Pros: "Friendly attendants. Decent food, and frequent snacks and beverages. Cons: "No charging ports for electronic devices.

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate.

The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did.

The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights and on July 10! Pros: "The staff was very helpful and professional. Promp response to calling for attention. Cons: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!

Cons: "Bit cramped for space". Pros: "Very friendly service! Pros: "Very friendly staff". Cons: "Without any explanation the plane I was due to go to Istanbul on at I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned.

This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday.

Cons: "The Guy who had an accident when boarding causing a delay. Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth. Cons: "The food was okay, not that great. Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Pros: "The included snacks and the seats. Pros: "Catering is ok". Cons: "Seats comfort really old school". Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food.

Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment.

Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good. Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to. Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic.

Cons: "Flight delayed Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage.

Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented.

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent. Pros: "Except for my negative comment, a good flight. Cons: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there!

If the seat had actually had a window it would have been an excellent flight. Pros: "Service of the staff was great". Cons: "Turbulence, with all our technology we still cannot avoid this? Cons: "Since we had two extra bags paid for in Chicago , they demanded to see my receipt before we could board in Amsterdam to Nairobi.

We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not.

We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles. Cons: "The plane was small. It was a quick flight though. Pros: "The plane is clean and comfortable. The boarding was easy. Cons: "The staff on all SAS flights seem a little lazy. Pros: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.

Cons: "It was just a relatively quick, unremarkable flight. Pros: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful. We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning. Cons: "Boarding and boarding pass was horrible. Pros: "Nice crew".

Cons: "There was three hour delay Boarding was chaotic and very bad organizedMain course was good, but poor snack Entertainment program very poor". Pros: "Only thing I like is seats and boarding experience". Cons: "The terrible air hostesses rude arrogant and very disrespectful".

Pros: "Easy to board, on time and food was good". Pros: "Great crew". Cons: "Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac". Pros: "Made an effort to avoid the turbulence. NOT a big deal, but they should be aware of the difference. Pros: "Everything was nice and smooth.

Nice comfort and smooth flight, arriving slightly before the time". Pros: "Price and destination was convenient". Cons: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason". Cons: "I ordered vegetarian from their transfer office at the Copenhagen airport.

Days before the return flight yet to chicago they had no record of my vegetarian meal The same transfer desk told me there were no morning flights to amsterdam the next day so they booked me pm next day, I found hour later a flight on Dad leaving 6am next morning, had to buy own toclet".

Pros: "I liked the high-tech adjustment on the seats but i am 6ft2, lbs in good shape and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour.

Cons: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome. Cons: "Not enough characters to express my disappointment. Cons: "Expensive checked baggage. More than 2 hours delayed. Pros: "Everything about the flight was fine.

Boarding, flying and retrieving luggage were all standard and went smoothly. Cons: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight.

I ended up paying additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising.

Pros: "No entertainment. Food not part of basic deal. But was both no problem for me because it was a short flight. Cons: "Chairs were narrow and not so comfy. Pros: "There was absolutely nothing I liked. Cons: "We didn't have a flight. Our flight was canceled at the airport. We were told minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home.

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