The attendants were texting and talking and not servicing the passengers. When I told American attendants and supervisors that I was going to miss my flight unless they got me through they were clueless and didn't care about me or any of the passengers.
The entire American staff were the most disorganized and careless flight personnel I have ever seen. Them they put me on a standby flight, where I was number eight and five minutes later was number eighteen, so I missed that, too. My wife is one of the top Public Relations people in Los Angeles and we both have tweeted and posted on social media extensively about this horrendous experience.
I require a full refund from American Airlines for my airfare, and if I don't receive it from you will take you to court. Pros: "- It was on time" Cons: "- No food although I was entitled to free snack with my status - Service was inexistant - Premium seat front row thanks to my One World status but no space for my legs at all - it would have been better in a normal seat". Pros: "Nothing" Cons: "Delayed flight, next time send the alert in time for people to stay put instead of waiting at the airport.
And why keep your stupid vip seats empty and crowd people in the back in the middle of a pandemic. I hate volaris and I'll selling all my shares with them. Go vivaaerobus". Pros: "Caring and through personnel in the face of a virus. Pros: "Crew was poor in preparing for boarding. Boarding happened minutes past final call. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well.
Splitting the passengers in three groups didn't play out so well. And they move me because my son is underage. Pros: "On-time flight" Cons: "- Worst seats ever.
I felt that I was sitting on stones. Limites recline, limited legs space. No entertainment, no water. Worst boarding system EVER!!! Cons: "Crew was not prepared with enough custom forms.
When we arrived at airport it was a mad Scramble to find some. Pros: "Efficient at the desk getting boarding passes. Flight was on time. Got us safely to and from Mexico. Return flight I asked 3 times for a glass of water and was never given one. Pros: "The flight was delayed 2 hours" Cons: "My suitcase was damage when I pick it up". I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no!
I would not recommend!!! Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary. Cons: "There was hardly any space under the seats and between each row so it was pretty cramped.
Because of this, the flight was not very comfortable. Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. Pros: "Flight left on time!
No hassle with carryon" Cons: "I hate paying for water. Legroom was ridiculously short. Pros: "Good crew" Cons: "More organization toward boarding". Completely ruined out plans. Pros: "Nothing! Crew was rude and liars" Cons: "Tried to work more with customers and try to accommodate. Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter.
Pros: "Nothing to like. Pros: "Please don't travel with Volaris, extremely old seats I felt like I was seating on a wooden board with some rocks on it. No room leg. You won't get any help from the Staff at check-in. Volaris charge you almost for even breathing, I am not kidding. Bad experience. Pros: "I liked the boarding was pretty simple and went by smoothly. The crew was very welcoming.
I was happy to know that the vessel was not fully booked and therefore, had some empty seats to which I moved to. I felt fine like any other flight.
Nothing else to report. Pros: "Everything was fine. I recommend Volaris. Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water.
Pros: "Everything but the seats were fine. Bumpy, uncomfortable to sit on even for the hour flight. Pros: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Pros: "Nothing" Cons: "Everything, the service, they charge for everything.
Pros: "Helpful check in Pleasant crew" Cons: "Hard seats, worse than a bus seat! Pros: "The employees were professional and the flight was smooth. Cons: "People were rude and inconsiderate of our age and ability to move on our own.
Being threaten to tip or our tickets would be cancelled is bullshit! Cons: "They checked us in, at the am boarding time they told us there was something wrong with the plane and they had fix it. Finally, at am they canceled the flight. Pros: "Buying the extra space is worth it. Pros: "Primera y ultima vez que volamos con Volaris.
Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales. Pros: "Decent flight once we took off. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. Pros: "Clean new plane" Cons: "No free food or drink.
They give you a menu with overpriced sandwiches, then inform you they've run out. One look around the plane and you see no one is eating.
You have to pay with credit card and wont accept cash, which is nonsense! Had to ask them 3 times for my cup of noodles. Pros: "Cleanliness of the plane and cabin" Cons: "Online check-in needs work! Pros: "Very friendly and welcoming crew. Pros: "Nothing" Cons: "We borded plane and stayed and did not depart until 1hr and a half after.
No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight.
During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall". Pros: "Easy flight. Great Crew. Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo gift.
We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me especially if I have to catch a bus or a connecting flight I'll definitely use Viva Aerobus again!!
But that's to be expected. What I thought they could've done and this goes for all the cheapo airlines was at least offer us a cup of water. I mean, come on! Cons: "Some glitches in the loading of your pages made The printing of boaring pass and electronic ticket complicated and confusing resulting in an extra charge yo print the boarding pass.
Pros: "The crew was great! Pros: "on time" Cons: "the overcharged me for a mistake in the name, so insulting. United Airlines 3. Volaris 3.
Viva Aerobus 3. Did you know that you could find even better deals when you use our Mobile App? Search and compare flight options now! United Airlines. United Airlines Rating 3. Aeromexico Rating 3. American Airlines. American Airlines Rating 3. Volaris Rating 3. That may change at any time. But in the past 14 days, the cheapest tickets we've found were with United Airlines, Aeromexico, American Airlines and Volaris. Yes, you most certainly do. That depends. And the cheapest return flight from Thursday has been.
That said, the cheapest departure days are constantly changing. Airlines will cover a distance of mi. For one-way options, check prices for VivaAerobus. Information is based on travel restrictions from Los Angeles to Guanajuato Most visitors from Los Angeles can enter Guanajuato without restrictions.
Quarantine requirements Visitors from Los Angeles are not required to quarantine after entering Guanajuato. Documents Health Declaration Form - Completed form should be presented upon arrival. Quarantine requirements Visitors from Guanajuato are not required to quarantine after entering Los Angeles.
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